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FAQs

ACCESSIBILITY

How are you making sure your site is accessible for all?

We want to provide an amazing customer experience for all our site visitors, so we strive to always promote accessibility and inclusion. Our commitment to accessibility and inclusion is an ongoing effort, so if you have any difficulty using or accessing any part of our website, please contact us at [email protected] We will use a communication method that is accessible for you to get you the information, item or transaction you desire.

PRODUCTS

Are those real Magna-Tiles®?

Yes! Magna-Tiles® are the original, premium magnetic building sets and we at CreateOn only use the real deal in all our story sets and building sets.

How old should a child be to have fun with a story or building set from CreateOn?

Children (and adults!) ages 3 and up can enjoy all our Magna-Tiles® Structures sets!

What makes Magna-Tiles® Structures an educational toy?

How much time do you have? There are so many educational objectives that can be taught with Magna-Tiles® Structures. The Magna-Tiles® Structures sets teach children STEAM skills and several sets teach colors, shapes, numbers, letters and even astronomy!

Are Magna-Tiles® Structures and Magna-Tiles® compatible?

You bet they are! The fun never stops when you combine Magna-Tiles® Structures and Magna-Tiles®!

CUSTOMER SERVICE

Can we talk?

Absolutely! In fact, we’d love to hear from you! You can email us at [email protected] or visit our Customer Service page.

What payment methods can I use?

We accept all major credit cards, including Mastercard, VISA, American Express and Discover.

How soon will I get my order?

We know you’re excited! Because we use our SuperColor® technology to craft each set, your order will ship in 2-3 weeks.

DISCOUNTS

I have a discount code. How do I apply it to my order?

It’s simple! Once you proceed to checkout, there will be a box for you to enter your coupon code and payment information.

Where can I find coupons or discounts for CreateOn Products?

Who doesn’t love a coupon or discount? We sure do. So we periodically send out coupons and discounts via email. Sign up with your email address on this website to be notified of future offers!

 

 

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ACCESSIBILITY

How are you making sure your site is accessible for all?

We want to provide an amazing customer experience for all our site visitors, so we strive to always promote accessibility and inclusion. Our commitment to accessibility and inclusion is an ongoing effort, so if you have any difficulty using or accessing any part of our website, please contact us at [email protected] We will use a communication method that is accessible for you to get you the information, item or transaction you desire.

PRODUCTS

Are those real Magna-Tiles®?

Yes! Magna-Tiles® are the original, premium magnetic building sets and we at CreateOn only use the real deal in all our story sets and building sets.

How old should a child be to have fun with a story or building set from CreateOn?

Children (and adults!) ages 3 and up can enjoy all our Magna-Tiles® Structures sets!

What makes Magna-Tiles® Structures an educational toy?

How much time do you have? There are so many educational objectives that can be taught with Magna-Tiles® Structures. The Magna-Tiles® Structures sets teach children STEAM skills and several sets teach colors, shapes, numbers, letters and even astronomy!

Are Magna-Tiles® Structures and Magna-Tiles® compatible?

You bet they are! The fun never stops when you combine Magna-Tiles® Structures and Magna-Tiles®!

CUSTOMER SERVICE

Can we talk?

Absolutely! In fact, we’d love to hear from you! You can email us at [email protected] or visit our Customer Service page.

What payment methods can I use?

We accept all major credit cards, including Mastercard, VISA, American Express and Discover.

How soon will I get my order?

We know you’re excited! Because we use our SuperColor® technology to craft each set, your order will ship in 2-3 weeks.

DISCOUNTS

I have a discount code. How do I apply it to my order?

It’s simple! Once you proceed to checkout, there will be a box for you to enter your coupon code and payment information.

Where can I find coupons or discounts for CreateOn Products?

Who doesn’t love a coupon or discount? We sure do. So we periodically send out coupons and discounts via email. Sign up with your email address on this website to be notified of future offers!